Error 0x80070422 is a common Windows issue that appears while opening the Microsoft Store or checking for Windows Updates. When it pops up, apps may not download, and system updates may fail. The good news is that it usually points to services being disabled or components getting stuck, which means it can be fixed without much hassle.
The main causes include the Windows Update service being disabled, supporting services like BITS or Delivery Optimization not running, a corrupted Store cache, damaged system files, or third-party antivirus blocking updates. Let’s go step by step through the proven fixes.
1. Check and start the Windows Update service
The most popular fix, and one that worked for 4 out of 5 users, is enabling the Windows Update service. The service should ideally run automatically at startup, but sometimes, third-party software change its configuration, or you manually disable the service to improve performance, which leads to the 0x80070422 Windows update error.
Steps:
- Press Windows + R, type services.msc, and press Enter.
- Scroll down, and double-click on the Windows Update service.
- Set Startup type to Automatic, and click Start under Service status, if the service is stopped.
- Do the same for:
- Background Intelligent Transfer Service (BITS),
- Update Orchestrator Service
- Delivery Optimization
- Restart your PC and test the Microsoft Store or Windows Update for improvements.
2. Reset the Microsoft Store cache
When 0x80070422 only appears in the Microsoft Store, it could be the corrupted cache to blame. And to fix that, you need to run a single command.
Steps:
- Press Windows + R, type wsreset.exe, and hit Enter.
- A command window will run and then close.
- The Store should launch automatically with a cleared cache.
3. Reset Windows Update Components
If 0x80070422 appears while updating Windows, and the previous solutions didn’t work, you should reset the Windows update components, because it’s responsible for handling updates.
Steps:
- Press the Windows key, type Command Prompt, and click on Run as administrator.
- Click Yes in the UAC prompt.
- Paste the following commands individually and hit Enter after each:
net stop wuauservnet stop cryptSvcnet stop bitsnet stop msiserverren C:\Windows\SoftwareDistribution SoftwareDistribution.oldren C:\Windows\System32\catroot2 Catroot2.oldnet start wuauservnet start cryptSvcnet start bitsnet start msiserver
Once done, restart your PC and try again.
4. Re-register Microsoft Store
- Press Windows + R to open Run, type powershell, and hit Ctrl + Shift + Enter.
- Click Yes in the UAC prompt.
- Paste the following command and hit Enter:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
- Once done, restart the PC and check for improvements.
5. Repair system files
In an elevated Command Prompt, run the following commands for the SFC scan and DISM tool, which will repair the corrupted system files, a common reason behind 0x80070422 in Windows.
DISM /Online /Cleanup-Image /CheckHealthDISM /Online /Cleanup-Image /ScanHealthDISM /Online /Cleanup-Image /RestoreHealthsfc /scannow
Restart once both scans finish and check for improvements.
6. Disable antivirus
If the error persists, temporarily disable the third-party antivirus or firewall and test. In case that, too, fails, the last option is to perform a clean boot. That will also speed up your Windows PC.
Frequently Asked Questions
Not necessarily. The error is usually related to stopped Windows services or corrupted components. Malware is not the direct cause, though running a quick scan with Windows Security is still a good idea to rule out interference.
Yes. Many users disable Windows Update to save data or avoid forced updates. If this service is disabled, both Windows Update and the Microsoft Store may throw the 0x80070422 error. Re-enabling it usually resolves the issue.
It can happen on both Windows 10 and Windows 11. The underlying cause is the same: essential services like Windows Update or BITS are not running, or update components are broken.
Yes, in some cases. If your VPN blocks or reroutes Microsoft’s update servers, the Store or Update may fail and show this error. Disconnecting the VPN or allowing Microsoft domains through usually fixes the issue.
Error 0x80070422 in the Microsoft Store or Windows Update is almost always linked to disabled services, broken cache files, or corrupted system components. Start with quick actions like resetting the cache or running troubleshooters. If that does not work, move on to checking services, resetting update components, or re-registering the Store. By following these steps, most users are able to get updates and apps working again!
With over five years of experience in the tech industry, Kazim excels at simplifying complex topics, making them accessible to tech enthusiasts and general readers alike. He has contributed to several renowned publications worldwide, including WindowsReport and Allthings.how, bringing insightful coverage of key developments in the field.
Kazim has extensively covered the Windows ecosystem, from the early days of Windows 7 to Windows 11. Unlike many in the field, he’s optimistic about Windows 11, calling it the most user-oriented iteration to date.
When he’s not writing, you’ll find Kazim planning weekend getaways or diving into tech verticals beyond his expertise.
